Manage your business efficiently – Paperless paperwork

To save you the hassle of searching through loads of paperwork, My Account allows you to securely and conveniently manage your business online.

We are giving you total control over your account - set the appropriate limits and user permissions to meet your business needs in real time, check the status of your account or any orders, allowing you to efficiently manage your business.

Enjoy total control over your account:

  • Set limits and permissions
  • Check account balance
  • View order status
  • View Invoices and credits
  • eBilling

Enjoy total control over your account:

  • Set limits and permissions
  • Check account balance
  • View order status
  • View Invoices and credits
  • eBilling

There’s so much you can do within My Account.

Set your preferred branch

Quickly see stock availability in any of our branches nationwide.

  • Green - shows the product is in stock today
  • Amber - gives a date when the product will be available
  • Red - we will confirm availability

Create lists, view your ‘Most Ordered’

  • View, create, edit or delete lists. A quick way to check stock or prices and to order.
  • Check live branch stock availability and view your personalised trade prices of your Most Ordered products - whether ordered online or in branch - in one handy place so you can re-order in less time, and with less hassle.

Create and manage user permissions

The Account Administrator has the ability to create the following role types for their online account:

  • Buyer: A Buyer has full access to buy products on the website and has full visibility of pricing.
    Buyer (No Prices): A Buyer (No Prices) has full access to the website and can place orders, however will not have visibility of pricing.
  • Viewer: A Viewer will have visibility of prices online but will not be able to make any purchases.
    Viewer (Trade): A Viewer (Trade) will have visibility of trade prices but will not be able to purchase online
  • Inactive: A user who has had their access to the website suspended and will not be able to log in. Inactive, prohibits access to the websites, if you would like to delete the user from your account in its entirety, please email our Online Support Team - onlinesupportteam@wolseley.co.uk

View Order Status

  • Check the order status of all your orders - whether ordered online or in branch.
  • Search for orders by date or order reference, then email documents to yourself or others.

View Invoices and Credits

  • View your account balance including a 6 month summary, search using an invoice or credit number and view outstanding invoices and credits by month.
  • Click on the month you wish to view in more detail.
  • Once an Invoice or Credit has been selected you can view, download, print or email a PDF copy of the document.

My Prices

  • Obtain details of your prices and purchasing history and receive a copy via email.

eBilling

  • eBilling is simply paper invoices replaced with easily managed electronic documents.
  • Choose to receive invoices by email in a PDF format daily or via Tradex Active which stores all of your invoices electronically and allows you the flexibility to search, sort and download your invoices.