View the status of every order, including delivery and product information

You can check the status of all your orders, whether they are ordered online or in branch without the hassle of phone calls or emails. Save your order to a list or add straight to basket for easy re-ordering.

Search for orders by date or order reference, then email documents to yourself or others.

View order status:

  • Order received
  • Being processed
  • Preparing order
  • Ready for collection
  • Partially ready
  • Completed
  • Cancelled

Search for orders by:

  • Status
  • Date
  • Your order reference
  • Online order number
  • Contact branch
  • Order placed by
  • Order placed via (branch/electronic/Customer support centre)



Use the filters to search for specific orders.

Check the status of the order, so you know when it is ready to be collected or delivered.

When the order is complete, any associated ePODs will become available.

Need to order the same products again? Simply click ‘Add to order’ to begin re-ordering.

Online Support Team

Contact us