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Our highly experienced, award winning Online Support Team are available 7 days a week.
Working alongside our national branch network and supply chain our dedicated team can help you every step of the way. Through our get in touch button, you can read relevant support articles, Live Chat with one of our experts or email a member of our online support team. Whether you require assistance with managing your account or looking to click and collect an order, our Get in touch button makes it easier for you to get in touch with a member of our team.
Have a quick question? Use our Live chat function to talk to a member of our team. You can find easy how to guides and support articles to provide instant answers to your everyday questions.
Send our Online Support Team an email directly from our Get in touch button. You'll receive an immediate response to confirm we have received your email and a unique case number to help speed up support and guidence.
Looking to speak to a member of the team? Our Support team are available to talk to 7 days a week. Call them on 0344 891 0196.
Browse our Learn More knowledge base for articles and must have advice and guidence. We can help you navigate to the right page on our website, find the right information, when you need it most.
We handle all queries relating to:
Phone opening times |
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Monday - Friday 7.30am - 8.00pm |
Saturday 8.00am - 5.00pm |
Sunday 10.00am - 1.00pm |
Live chat opening times |
Monday - Friday 8.00am - 6.00pm |
Saturday 8.00am - 5.00pm |
Sunday 10.00am - 1.00pm |
In additional to contacting our online support team here are a few extra contacts to help you on your way.