eBusiness - Simply better business

Grow the sales and profit of your business

Finding new and better ways to do business is a challenge for all our customers. But with eBusiness we have a solution.

By dealing with us through our website and using our electronic automated processes, customers can save time, money and hassle.

  • Work more efficiently
  • Have the right information when they need it
  • Get things right, the first time
  • Lower operational costs
  • Reduce the manual processes within their business
  • Reduce return visits and engineer costs
  • Resolve issues first time
  • Have better service levels and happier customers
  • Access their local branch online, 24/7

Our services

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24/7 online access via desktop, tablet or mobile. For all customers, regardless of size. With eCommerce, customers can order online and manage their Wolseley account.

More than half of our customers have registered and we’re already delivering more efficient, faster and more flexible services to companies of all types and sizes.

Click on a benefit, to learn more:

Don’t just take our word for it...

npower use Wolseley’s websites for a variety of products and parts. Where we have had special requirements, there has been excellent support throughout. Our specific requirements were at the forefront of any decisions, and Wolseley adapted their operations so that there was a solution.
eCommerce has given us operational efficiency and flexibility, which ultimately delivers a quicker service for our customers.

Simon Briggs, Commercial Developer,
Green Deal & Obligations, npower

System-to- system integration allows us to send quotes, receive orders and provide acknowledgements, invoices and credits in an electronic format.

Exchange information directly between us and our customer’s back office systems without the need for manual keying, phone calls or emails. For customers who can produce documents in a consistent format.

Through eSolutions, we aim to be the easiest and most seamless merchant to do business with, saving you time, money and hassle by:

  • Reducing your administration costs
  • Improved data quality, meaning the entire supply chain is more efficient
  • Shorter business cycle, meaning transactions can be exchanged in minutes
  • Improved business efficiency, through automating manual tasks
  • Delivering strategic business benefits
  • Protected against cyber threats - Certified with the UK government-backed Cyber Essentials scheme

Protected against cyber threats - Certified with the UK government-backed Cyber Essentials scheme

Don’t just take our word for it...

“With Wolseley’s eBusiness solutions, an engineer can attend a boiler break down in a customer’s home at 7pm, place the order for parts electronically on site, and have the parts available for fitting at 8am the next day.
This is far more efficient for scheduling our engineers and provides a better service for our customers.”

Keith Stainfield, Customer Service Manager, SSE

We know that the way that you work directly impacts your operational costs and we are confident that eBusiness will benefit you.

Our eBusiness calculator will highlight the areas that most impact on your time and money saving you hassle and allowing you to focus on what really matters.

Find out how much you could be saving – it only takes 5 minutes to calculate your personalised benefits summary.

Find out more

Speak to your branch, Area Sales Manager or Key Account Manager as usual or contact our eBusiness Team directly

Call: 0344 891 0187

Monday to Friday 8:00am to 5:00pm

Email: eBusiness@wolseley.co.uk