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This page tells you the terms and conditions on which we will supply you with the products detailed on our website at www.wolseley.co.uk (the Company's Website). Please read these terms and conditions carefully prior to ordering any of our products and we advise you to print a copy of these terms and conditions for future reference. By ordering from the Company's Website you agree to be bound by these conditions including the terms of any other hyper-linked sections.
The Company's Website is owned and operated by Wolseley UK Limited a company registered in England and Wales (Company) the Company's details are:
Company Number: 00636445 Registered office: 2 Kingmaker Court, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DY. VAT Registration Number: 362023393 Email: [email protected] Contact Centre number: 0344 891 0196.
The Company's Website is only intended for use by buyers registered in or resident in the United Kingdom, Channel Islands and Isle of Man, (the Territory) and the Company does not accept orders from any buyer outside of the Territory.
These terms and conditions are for consumers only. If you are a business customer, the terms and conditions for trade buyers available at Trade Terms and Conditions.
Introduction
This page tells you the terms and conditions on which we will supply you with Goods from our website at www.wolseley.co.uk. Please read these them carefully before ordering, and before each occasion on which you purchase from us. By placing an order you agree to be bound by these Terms and Conditions (including any hyper-linked sections). These Terms and Conditions were updated on 1st July 2019. We reserve the right to make changes to them in future. Any changes will be posted to the Website and will take effect immediately. You may want to print a copy of these Terms and Conditions for future reference.
The Express Delivery service is only available to existing Wolseley UK Limited Trade Account customers.
The Express Delivery service is only available on selected products. The service is available on those items on the website where the “Express” option is specified as one of the delivery options.
Items ordered using the Express Delivery service will be delivered in accordance with the schedule specified below.
The Express Delivery service is only available within the UK and some geographical restrictions apply. Delivery restrictions for these areas are below:
UK Area | Next Day (Pre 5pm) | Pre 12pm | Pre 10:30am |
Scotland | Available | Available | Available |
Highlands & Islands | Available | Not Available | Not Available |
Northern Ireland | Not Available | Not Available | Not Available |
Cornwall | Available | Not Available | Not Available |
Channel Islands | Not Available | Not Available | Not Available |
Charges for the Express Delivery Service will be charged to your Trade Account and you agree to pay the Charges in accordance with your usual payment terms.
Charges will be calculated in accordance with the current rate card which is available below.
Express Service | Delivery charge (ex VAT) |
Next Day before 5pm | Free |
Next Day before 12pm | £5 |
Next Day before 10:30am | £10 |
Please ensure you input your details accurately. Incorrect order reference and delivery details may result in your order not being fulfilled. If there is a problem, please contact us as detailed on the Contact Us page.
Items ordered using the Express Delivery service CANNOT be cancelled and we will not refund any Charges once an order specifying Express Delivery has been made (save as specified in clause 12 below).
We reserve the right to restrict the Express Delivery service at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location.
If we are unable to affect delivery on arrival at your premises for any reason whatsoever, an additional charge for any return or subsequent visit will be made. Should no-one be available to take the redelivery we may cancel the order and refund the purchase price, excluding any delivery charges.
We use third party delivery companies which may, at their discretion, leave an item in a safe place if no one is present at the time of delivery. In these circumstances the delivery company will put a card through your letter box explaining where the product has been left.
If we fail to deliver within the time specified and you notify us of your claim in writing within 48 hours to [email protected], we will refund the express delivery charge in full by issuing a credit to your Trade Account.
You waive all rights to challenge invoices for the Express Delivery service if a claim is not submitted in writing in accordance with clause 9 within 48 hours from the time when the Goods should have been delivered.
Our liability for failure to deliver within the specified time shall be limited to the value of the Express Delivery charge.
We will not be liable in any circumstances for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.
This Disclaimer covers the use of the Radiator Selector (the "Selector") or information contained on, or produced by, the Selector. References in this Disclaimer to "We / Us / Our" are references to Wolseley UK Limited. References to "You / Your" are references to the individual or entity accessing the Selector.
The Selector and any other information displayed on this webpage is provided for information and general interest purposes only. By using the Selector, You acknowledge that You are solely responsible for the accuracy and content of any user information submitted to the Selector. The Selector service is provided on an "as is" basis and the Results are dependent on the information provided by You. We do not warrant or give any representations of any kind regarding the use, or the results of the use, of the Selector, or the Results in terms of their correctness, accuracy, reliability or otherwise.
The Results are estimates and are indicative only. The Selector can only process the most common factors that affect the selection of a radiator and may not take into account all factors relating to your particular requirements. By using the Selector You agree not to rely on any Results provided by the Selector, except at Your own risk. You (not Us) assume the entire cost and risk of any actions (including but not limited to servicing, repair or replacement of equipment) carried out in reliance on the Results. You are strongly advised to consult a professional tradesperson before placing any order. We reserve the right, at Our sole discretion, to amend or withdraw the Selector without notice.
To the extent permitted by law, We hereby exclude all liability for any claim, loss, demands or damages of any kind whatsoever (whether such claims, loss, demands or damages were foreseeable, known or otherwise) arising out of or in connection with Your use of the Selector, or the Results, including without limitation, indirect or consequential loss or damage; loss of actual or anticipated profits (including loss of profits on contracts); loss of revenue; loss of business; loss of opportunity; loss of anticipated savings; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; loss of use of money or otherwise, and whether or not advised of the possibility of such claim, loss, demand or damages and whether arising in tort (including negligence), contract or otherwise. In respect of individual users, this statement does not affect your statutory rights.
Nothing in this Disclaimer excludes or limits Our liability for any liability which may not be limited or excluded by law.
The use of the Selector is governed by English law and You and Us irrevocably submit to the non-exclusive jurisdiction of the English courts
If you have any questions about this Disclaimer contact us.
This Disclaimer covers the use of the Heat Loss Calculator (the "Calculator") or information contained on, or produced by, the Calculator. References in this Disclaimer to "We / Us / Our" are references to Wolseley UK Limited. References to "You / Your" are references to the individual or entity accessing the Calculator.
The results of the Calculator (the "Results") are derived from SAP 2012 Heat Loss Calculation.
The Calculator and any other information displayed on this webpage is provided for information and general interest purposes only. By using the Calculator, You acknowledge that You are solely responsible for the accuracy and content of any user information submitted to the Calculator. The Calculator service is provided on an "as is" basis and the Results are dependent on the information provided by You. We do not warrant or give any representations of any kind regarding the use, or the results of the use, of the Calculator, or the Results in terms of their correctness, accuracy, reliability or otherwise.
The Results are estimates and are indicative only. The Calculator can only process the most common factors that affect heat loss and may not take into account all factors relating to your particular requirements. By using the Calculator You agree not to rely on any Results provided by the Calculator, except at Your own risk. You (not Us) assume the entire cost and risk of any actions (including but not limited to servicing, repair or replacement of equipment) carried out in reliance on the Results.
We reserve the right, at Our sole discretion, to amend or withdraw the Calculator without notice.
To the extent permitted by law, We hereby exclude all liability for any claim, loss, demands or damages of any kind whatsoever (whether such claims, loss, demands or damages were foreseeable, known or otherwise) arising out of or in connection with Your use of the Calculator, or the Results, including without limitation, indirect or consequential loss or damage; loss of actual or anticipated profits (including loss of profits on contracts); loss of revenue; loss of business; loss of opportunity; loss of anticipated savings; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; loss of use of money or otherwise, and whether or not advised of the possibility of such claim, loss, demand or damages and whether arising in tort (including negligence), contract or otherwise. In respect of individual users, this statement does not affect your statutory rights.
Nothing in this Disclaimer excludes or limits Our liability for any liability which may not be limited or excluded by law. The use of the Calculator is governed by English law and You and Us irrevocably submit to the non-exclusive jurisdiction of the English courts.
If you have any questions about this Disclaimer contact us.
This Disclaimer covers the use of the Shower Selector (the "Selector") or information contained on, or produced by, the Selector. References in this Disclaimer to "We / Us / Our" are references to Wolseley UK Limited. References to "You / Your" are references to the individual or entity accessing the Selector.
The Selector and any other information displayed on this webpage is provided for information and general interest purposes only. By using the Selector, You acknowledge that You are solely responsible for the accuracy and content of any user information submitted to the Selector. The Selector service is provided on an "as is" basis and the Results are dependent on the information provided by You. We do not warrant or give any representations of any kind regarding the use, or the results of the use, of the Selector, or the Results in terms of their correctness, accuracy, reliability or otherwise.
The Results are estimates and are indicative only. The Selector can only process the most common factors that affect the selection of a shower and may not take into account all factors relating to your particular requirements. By using the Selector You agree not to rely on any Results provided by the Selector, except at Your own risk. You (not Us) assume the entire cost and risk of any actions (including but not limited to servicing, repair or replacement of equipment) carried out in reliance on the Results. You are strongly advised to consult a professional tradesperson before placing any order. We reserve the right, at Our sole discretion, to amend or withdraw the Selector without notice.
To the extent permitted by law, We hereby exclude all liability for any claim, loss, demands or damages of any kind whatsoever (whether such claims, loss, demands or damages were foreseeable, known or otherwise) arising out of or in connection with Your use of the Selector, or the Results, including without limitation, indirect or consequential loss or damage; loss of actual or anticipated profits (including loss of profits on contracts); loss of revenue; loss of business; loss of opportunity; loss of anticipated savings; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; loss of use of money or otherwise, and whether or not advised of the possibility of such claim, loss, demand or damages and whether arising in tort (including negligence), contract or otherwise. In respect of individual users, this statement does not affect your statutory rights.
Nothing in this Disclaimer excludes or limits Our liability for any liability which may not be limited or excluded by law.
The use of the Selector is governed by English law and You and Us irrevocably submit to the non-exclusive jurisdiction of the English courts.
If you have any questions about this Disclaimer contact us.
This Disclaimer covers the use of the Refrigeration Selector (the "Selector") or information contained on, or produced by, the Selector. References in this Disclaimer to "We / Us / Our" are references to Wolseley UK Limited. References to "You / Your" are references to the individual or entity accessing the Selector.
The Selector and any other information displayed on this webpage is provided for information and general interest purposes only. By using the Selector, You acknowledge that You are solely responsible for the accuracy and content of any user information submitted to the Selector. The Selector service is provided on an "as is" basis and the Results are dependent on the information provided by You. We do not warrant or give any representations of any kind regarding the use, or the results of the use, of the Selector, or the Results in terms of their correctness, accuracy, reliability or otherwise.
The Results are estimates and are indicative only. The Selector can only process the most common factors that affect the selection of a cooling system and may not take into account all factors relating to your particular requirements. By using the Selector You agree not to rely on any Results provided by the Selector, except at Your own risk. You (not Us) assume the entire cost and risk of any actions (including but not limited to servicing, repair or replacement of equipment) carried out in reliance on the Results. You are strongly advised to consult a professional tradesperson before placing any order. We reserve the right, at Our sole discretion, to amend or withdraw the Selector without notice.
To the extent permitted by law, We hereby exclude all liability for any claim, loss, demands or damages of any kind whatsoever (whether such claims, loss, demands or damages were foreseeable, known or otherwise) arising out of or in connection with Your use of the Selector, or the Results, including without limitation, indirect or consequential loss or damage; loss of actual or anticipated profits (including loss of profits on contracts); loss of revenue; loss of business; loss of opportunity; loss of anticipated savings; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; loss of use of money or otherwise, and whether or not advised of the possibility of such claim, loss, demand or damages and whether arising in tort (including negligence), contract or otherwise. In respect of individual users, this statement does not affect your statutory rights.
Nothing in this Disclaimer excludes or limits Our liability for any liability which may not be limited or excluded by law.
The use of the Selector is governed by English law and You and Us irrevocably submit to the non-exclusive jurisdiction of the English courts.
If you have any questions about this Disclaimer contact us.
Please read these terms and conditions carefully before using this site terms of website use
These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.wolseley.co.uk, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them
If you do not agree to these terms of use, you must not use our site.
Promotion applies to Wolseley account customers only
Applies to orders minimum spend of £500 ex VAT to qualify for free delivery.
Delivery applies to the United Kingdom only for orders placed before 12:00 pm the proceeding day and regional restrictions apply, please see wolseley.co.uk/deliveries for details.
£100 guarantee applies only to orders with a value of £500 not including VAT and exclusive of any discount or promotion. £100 guarantee is paid as an account credit only. No cash alternative is available, it is the account holders responsibility for any tax due.
Delivery information must have been completed correctly and the order submitted before 4pm the proceeding day.
The guarantee does not apply when late delivery results from events outside of our control (force majeure) in our accordance with our general Terms and Conditions, a copy of which is available upon request. Wolseley reserve the right to change the promotion in any way without notice. E&O.E
Branch name | Address |
Wolseley Ipswich Pipe | UNIT 22, FOXTAIL ROAD RANSOMES PARK IPSWICH SUFFOLK IP3 9RT |
Wolseley Northampton East | UNIT 2, HARTBURN CLOSE CROW LANE INDUSTRIAL PARK NORTHAMPTON NORTHAMPTONSHIRE NN3 9UE |
Wolseley Peterborough | UNIT 3, PETERBOROUGH TRADE CENTER NEWTON WAY BOONGATE PETERBOROUGH PE1 5PJ |
Wolseley Liverpool | NRS, UNIT 1 SPINDUS RD SPEKE HALL IND EST,SPEKE HALL,SPEKE LIVERPOOL MERSEYSIDE L25 7TJ |
Wolseley Leicester Cool | 92 FREEMANS COMMAN ROAD LEICESTER LEICESTER SHIRE LE2 7SQ |
Wolseley Preston Cooling | 428 OAKSHOTT PLACE WALTON SUMMIT CENTRE BAMBERBRIDGE LANCASHIRE PR5 8AT |
Wolseley Leeds Cooling | JACK LANE INDUSTRIAL ESTATE JACK LANE LEEDS WEST YORKSHIRE LS11 9NP |
Wolseley Luton Pipe | UNIT 8B COSGROVE WAY INDUSTRIAL ESTATE LUTON BEDFORDSHIRE LU1 1XL |
Wolseley Stoke Pipe | SUTTON STREET CHESTERTON NEWCASTLE UNDER LYME STAFFS ST5 7JH |
Wolseley Nottingham Pipe | UNIT 5 CENTURAIN WAY RIVERSIDE INDUSTRIAL ESTATE NOTTINGHAM NOTTINGHAMSHIRE NG2 1RW |
Wolseley Trafford | TEXTILOSE ROAD TRAFFORD PARK MANCHESTER LANCASHIRE M17 1WA |
Wolseley Leeds Pipe | GELDERD TRADING ESTATE 7 WEST VALE LEEDS WEST YORKSHIRE LS12 6BG |
Wolseley Derby Pipe Cool | DUNSTALL PARK ROAD OFF ASCOT DRIVE DERBY DERBYSHIRE DE24 8HJ |
Wolseley Cambridge Zc | UNIT D BEADLE TRADING ESTATE,DITTON PARK CAMBRIDGE CAMBRIDGESHIRE CB5 8PD |
Wolseley Norwich Pipe | 189/191 AYLSHAM ROAD NORWICH NORFOLK NR3 2AD |
Wolseley Belfast Cooling | UNIT 1 M2 BUSINESS PARK DUNCRUE STREET BELFAST BT3 9AR |
Wolseley Glasgow Cooling | UNIT 6, ORTON PL MOORPARK INDUSTRIAL EST, GOVAN GLASGOW STRATHCLYDE G51 2HF |
Wolseley Edinburgh Cool | UNIT A, HAILES PARK 9 DUMBRYDEN DRIVE EDINBURGH LOTHIAN EH14 2AB |
Wolseley Belfast Pipe K20 | UNIT 12 38 MONTGOMERY ROAD, BELFAST NORTHERN IRELAND BT6 9HN |
Wolseley Port Dundas | 100 TOWNSEND STREET PORT DUNDAS GLASGOW STRATHCLYDE G4 0LB |
Wolseley Newcastle | UNIT 31 NEW YORK WAY NEW YORK IND ESTATE NORTH TYNESIDE TYNE AND WEAR NE27 0QF |
Wolseley Carlisle | UNIT 2 CURROCK ROAD CARLISLE CUMBRIA CA2 5AE |
Wolseley Edinburgh Rr | UNIT 5, BANKHEAD CROSSWAY NORTH SIGHTHILL INDUSTRIAL ESTATE EDINBURGH LOTHIAN EH11 4BP |
Wolseley Aberdeen | HARENESS ROAD ALTENS INDUSTRIAL ESTATE ABERDEEN ABERDEENSHIRE AB12 3QA |
Wolseley Stockton | PENNINE AVENUE NORTH TEES INDUSTRIAL ESTATE STOCKTON ON TEES CLEVELAND TS18 2RJ |
Wolseley Dundee Zv | UNIT 6 GEORGE BUCKMAN DRIVE CAMPERDOWN INDUSTRIAL ESTATE DUNDEE TAYSIDE DD2 3SP |
Wolseley Glasgow Pipe | UNIT 6, 31 ORTON PLACE MOORPARK INDUSTRIAL ESTATE, GOVAN GLASGOW STRATHCLYDE G51 2BS |
Wolseley Slough Pipe | 840 YEOVIL ROAD SLOUGH TRADING ESTATE SLOUGH BERKSHIRE SL1 4JG |
Wolseley Wimbledon | UNIT 2A ENDEAVOUR WAY WIMBLEDON LONDON SW19 8UH |
Wolseley Canning Town | NRS,UNIT6 MARSHGATE BUSINESS CENTRE MARSHGATE LANE BOW LONDON E15 2NG |
Wolseley Brentford Cool | NRS,UNIT7 GREAT WEST TRADING ESTATE 985 GREAT WEST ROAD BRENTFORD MIDDLESEX TW8 9DN |
Wolseley Crawley Cooling | NRS, UNIT 12 FELMING WAY IND ESTATE ROYCE ROAD CRAWLEY WEST SUSSEX RH10 9NX |
Wolseley Crayford Cooling | NRS, UNIT 23 BOURNE INDUSTRIAL EST BOURNE ROAD CRAYFORD KENT DA1 4BZ |
Wolseley Hutton Cooling | NRS, UNITS 2 & 3 KESTREL PARK TALLON ROAD, HUTTON IND ESTATE BRENTWOOD ESSEX CM13 1TN |
Wolseley Maidstone Cool | NRS, UNIT 16/17 LAKE ROAD QUARRY WOOD IND ESTATE, AYLESFORD MAIDSTONE KENT ME20 7TQ |
Wolseley Potters Bar Cool | NRS, UNIT 3 COACHYARD SITE CRANBORNE INDUSTRIAL ESTATE CRANBORNE ROAD POTTERS BAR EN6 3JN |
Wolseley Strood Pipe | UNIT 4, DEACON TRADING ESTATE KNIGHT ROAD STROOD KENT ME2 3AU |
Wolseley Greenford Pipe | UNIT 23 DERBY ROAD METROPOLITAN PARK GREENFORD MIDDLESEX UB6 8UJ |
Wolseley Kings Cross | UNIT 30, CEDAR WAY ELM VILLAGE INDUSTRIAL ESTATE CAMDEN LONDON N1C 4PD |
Wolseley Orpington | UNIT 3 DENVALE TRADING CENTRE CRAY AVENUE ORPINGTON KENT BR5 3RN |
Wolseley Brimsdown | MILLMARSH LANE BRIMSDOWN MIDDLESEX EN3 7QG |
Wolseley Basildon | PAYCOCKE ROAD BASILDON ESSEX SS14 3JS |
Wolseley London City | 16 EVELYN STREET DEPTFORD LONDON SE8 5DQ |
Wolseley Oxford Pipe | UNIT 35 AND 35A BOTLEY WORKS ZC OXFORD OXFORDSHIRE OX2 0LS |
Wolseley Poole | 23 WITNEY ROAD NUFFIELD INDUSTRIAL ESTATE POOLE DORSET BH17 0GL |
Eastleigh Wbs | UNIT 3, GOODWOOD ROAD BOYATT WOOD INDUSTRIAL ESTATE EASTLEIGH HANTS SO50 4NT |
Wolseley Portsmouth | UNITS 5 & 6 ADMIRAL'S BUSINESS PARK AIRPORT SERVICE ROAD HILSEA PORTSMOUTH PO3 5RQ |
Wolseley Minworth | UNIT 10 STOCKTON CLOSE MINWORTH IND PARK SUTTON COLDFIELD WEST MIDLANDS B76 1DH |
Wolseley Newbury | UNIT C HAMBRIDGE ROAD IND ESTATE HAMBRIDGE ROAD NEWBURY BERKSHIRE RG14 5SS |
Wolverhampton Pipe | 34 BIRMINGHAM ROAD WOLVERHAMPTON WEST MIDLANDS WV2 3LT |
Wolseley Cardiff | UNIT 3 DOMINION WAY IND ESTATE OFF NEWPORT ROAD CARDIFF WALES CF24 1RF |
Wolseley West Brom | UNIT B, DORANDA WAY DORANDA WAY IND PARK WEST BROMICH MIDLANDS B71 4LE |
Wolseley Bristol Nba | WOLSELEY UK LTD, UNIT A ST.VINCENT'S TRADING EST,FEEDER RD BRISTOL AVON BS2 0UY |
Wolseley Plymouth | UNIT C PLYMOUTH TRADE PARK MACADAM ROAD, CATTEDOWN PLYMOUTH DEVON PL4 0RW |
Wolseley Gloucester Pipe | UNIT 8 CENTRAL TRADING ESTATE COLE AVENUE GLOUCESTER GLOUCESTERSHIRE GL2 5HA |
Wolseley Swansea Pipe | UNIT 16 MANNESMAN CLOSE ENTERPRISE PARK SWANSEA WEST GLAMORGAN SA7 9AH |
Wolseley Exeter Pipe Cool | 2 & 3 GRACE UNITS, GRACE RD CENTRAL MARSH BARTON TRADING EST EXETER DEVON EX2 8QA |
Wolseley Aston | UNITS C & D,4-K BRACEBRIDGE ST DARTMOUTH INDUSTRIAL ESTATE BIRMINGHAM WEST MIDLANDS B6 4NE |
Valvestock | UNIT 24, STANDARD WAY FAREHAM INDUSTRIAL PARK FAREHAM HAMPSHIRE PO16 8XJ |
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