Heat Pump Service & Maintenance
Professional aftercare made simple.
With RenewablesPro and our partner Hometree, you can offer customers a fully managed heat pump servicing plan and protect your installs.
Why it works for you
Add professional value
with a credible aftercare service.
Protect your installs
with professional ongoing care.
Reduce callbacks and customer issues
with better system performance.
With Hometree’s experience, your customers are in safe hands.
Over the past 10 years, Hometree has grown into a trusted nationwide provider of home cover plans, making them the ideal partner for RenewablesPro and your business. Backed by a network of over 5,000 qualified engineers, your customers can rely on comprehensive servicing support. What’s more, using a trusted Hometree engineer to service your installation helps ensure the manufacturer warranty remains valid, giving added peace of mind.
What your customers get:
A fully managed heat pump service plan will include an annual visit by a trusted engineer to check that the heat pump, heating and hot water systems are safe and in good working order.
This also includes:
System and performance checks
Safety and integrity assessments
Component and circulation checks
Cleaning and maintenance
A straightforward way that helps prevent breakdowns and keeps systems running efficiently.
How it works
Join through RenewablesPro and get your unique installer code.
Share your code with customers when you complete an install.
Earn £25 for every customer who signs up using your code.*
*£25 credited directly to your Wolseley trade account.
Homeowner Testimonials
It wasn’t just about the saving, it was the feeling of being looked after by people who genuinely care.
Chris - Newport, Wales
I would recommend Hometree to friends and family, yes. Knowing that someone reliable is going to show up, and that if something goes wrong it will eventually get resolved — that's exactly what you want from a home cover policy.
Julia - Kirkby in Ashfield
FAQs
Why am I not able to access service and maintenance, I am signed up to RenewablesPro?
Service and maintenance is optional and needs to be enabled separately. To access it, the account administration on your Wolseley trade account must opt your Wolseley trade account into the service and maintenance offering. Once opted in, you will be welcomed aboard by Hometree, who will share a helpful guide to get you started along with your unique referral code.
Do I need to manage the service plans myself?
No, the service and maintenance is carried out by Hometree who will assign their own engineers to carry out the work. All you need to do to benefit is have a homeowner successfully sign up using your referral code!
I cannot access my referral code and/or QR code, who should I contact?
Please send your support queries to the team at [email protected] who will be able to assist with your issue.
How do I refer a customer?
You must provide your referral code to the customer at the point they sign up to an eligible service plan. Referral codes must be provided by the customer at the point of purchase and cannot be applied retrospectively.
Will I automatically receive credit for every referral?
No. Credit is only applied where all eligibility criteria are met, including confirmation from Hometree that the referral resulted in a qualifying purchase and any applicable cooling-off period has passed.
Is service and maintenance available everywhere?
Service and maintenance is currently available in mainland UK and Northern Ireland (excluding the Channel Islands and Isle of Man).
How does service and maintenance work if I have access to more than one Wolseley trade account?
Each Wolseley trade account has its own referral code for you to share with customers. Please make sure you use the correct code when referring a customer, as referrals cannot be reassigned later.
Full terms & conditions